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What Is Fire Damage Restoration?

2/27/2021 (Permalink)

graphic half circle over picture of a small town at night with SERVPRO phone number We are your fire cleanup experts

When any kind of natural disaster strikes it can leave behind a path of destruction and devastation.

That’s never more true than after a fire.

Fires have many different elements that can all cause their own particular kind of damage, from the unbearable heat of the flames to the acrid smell of smoke and even the water used by firefighters. 

Unfortunately, putting the fire out isn’t the end of the problem;

it can just be the beginning as you still have to deal with what’s left behind.

The aftermath of a fire can be just as difficult to handle as the fire itself and you may find yourself feeling overwhelmed by it all.

The professionals of SERVPRO understand that feeling all too well, which is why we offer complete fire damage restoration services so that you don’t have to go through the whole process on your own.

When you consider the beautiful, natural landscape of the Aspen area, with: 

  • breathtaking mountain peaks,
  • challenging hiking trails and
  • some of the best fishing anywhere in the state

It can be hard to imagine fire being a part of that life.

It’s an environment that draws thousands of tourists every year and has become a thriving area for businesses like the Roaring Fork Club, LLC, which offers prime restaurants and lodging as well as angling and golfing on its private 18 hole Jack Nicklaus signature course.

While nature may have plenty to offer it can also present many challenges, including the looming threat of wildfires.

As part of this community, we at SERVPRO understand how destructive fire can be and that’s why we make it our business to help you rebuild and restore your property when fire strikes.

We know how important it is to get back on your feet so our policy is to stick with every job until it looks back to normal.

With the latest techniques, professional training and state-of-the-art equipment...

We can tackle any job, no matter how big or small

We’re prepared to guide you through each step of the restoration process so you can breathe easier and know your property is being taken care of properly.

You’ll make all of the important decisions about what to save and what to discard and we won’t sign off on the job until we’re sure you’re satisfied.

Understanding The Restoration Process

The process of fire damage restoration is really a two-pronged approach.

First, there’s the damage from flames, smoke and soot and there’s the additional damage caused by the water used to put out the fire.

Each of these types of damage can have their own unique challenges and they all need to be thoroughly addressed in order to ensure that your property is fully restored to its pre-fire state.

Addressing the damage caused by smoke and soot residue begins with understanding the different types of smoke and their behavior patterns, which can affect surfaces in your home differently:

  • Wet Smoke is caused by burning plastics and synthetics, which usually have low heat and will smolder for a long period of time and leave behind a pungent odor and sticky, smeary residue.
  • Dry Smoke comes from burning wood and paper. These materials are fast burning at high temperatures and leave behind dry, powdery and non-smeary residue.
  • Protein – when substances that contain protein burn the smoke is virtually invisible and has an extremely pungent odor and the flames will result in discolored paints and varnishes.
  • Fuel Oil Soot – this is darker and more pervasive than normal soot and generally results from furnace puff backs.

The type of soot that is present will determine the precise type of restoration that is required.

Besides these general types of soot, there may be other residue left in a property from tear gas, fingerprint powder or fire extinguisher chemicals.

SERVPRO takes all of this into consideration when making our initial assessment of your property so that we can write up a detailed plan for restoration.

That restoration process actually begins with your initial call

Since we understand how important it is to start restoration quickly, we’re ready to answer your call 24 hours a day, 7 days a week and we’ll send someone out to make that initial assessment within four hours of receiving your call.

Once on site, we’ll not only determine the exact type of damage, we’ll also determine the extent of damage by thoroughly examining not only the area that was directly affected but any adjoining areas that may also have sustained damage.

We’ll pre-test any damaged surfaces to determine whether they can be restored and make expert recommendations, but the final decision will always be up to you.

After we’ve carefully explained what we’re going to do, we’ll begin the painstaking process by employing our professional training and using state-of-the-art equipment such as industrial vacuums with HEPA filters, foggers and air scrubbers, to ensure that all soot, smoke and water is removed and every surface is thoroughly dehumidified and sanitized.

Because we understand the added damage that water can do, we’ll take particular care to address any water related damage and to inspect air ducts to prevent the growth and spread of mold.

We have expert training in mold remediation as well as fire damage restoration, which is what makes SERVPRO specifically qualified to handle any type of job. 

We’ll also take every precaution with delicate items such as electronics, artwork and precious metals, all of which can require specialized cleaning techniques.

If we feel that something is beyond our expertise, such as the restoration of fine art, we’ll recommend a professional service to handle that aspect of the restoration process for you.

We’ll Work Hard To Make You Whole Again

A fire can leave you feeling as if your home or business has been torn apart.

At SERVPRO, our goal is to do everything we can to make you whole again, as quickly and smoothly as possible.

We also understand how expensive the restoration process can be so we’ll also make every effort to help keep those costs down.

One of the best ways you can mitigate your expenses is by relying on professionals

While the do it yourself approach may be tempting, it can actually end up costing you more in the long run.

By taking a “restore first” approach, SERVPRO can ensure that you’ll get back into your property quickly.

We’ll also do whatever it takes to put everything is back to its pre-fire state, even if that means replacing drywall, painting, installing new carpeting or rebuilding damaged rooms. 

Restoring Your Peace of Mind

As part of the local community, SERVPRO knows just how devastating fire damage can be and that’s why we go out of our way to make sure that you’re well taken care of when you need it most.

It’s the same way we’d want to be treated ourselves and it can make all the difference in the world.

That’s because our business is about more than just restoring your property, it’s also about restoring your peace of mind.

Replacing everything you’ve lost in a fire can seem truly overwhelming, but we’re here to ensure that you don’t have to go through this alone.

We’ll even help you to develop a thorough inventory of all your damaged items and anything that can’t be repaired so that you’ll have an easier time filing a claim with your insurance company.

Though we work hard to restore as much as we can we know that everything won’t be salvageable and this way you’ll be able to get the compensation you need.

Fire damage restoration can be a challenging prospect, but the most important thing to remember when fire strikes is that you should reach out for help.

The professionals at SERVPRO are ready to answer your call and get the restoration process underway as quickly as possible with the training and equipment required to do the job right. 

We’ll guide you through each step and we won’t be satisfied with the results until we know that you are.

The aftermath of a fire may be heartbreaking but SERVPRO can help you to start healing again.

A Few of Our Restoration Certifications

  • AMRT - Applied Microbial Remediation Technician
  • ASD - Applied Structural Drying Technician
  • CCT - Carpet Cleaning Technician

We are here to help answer any questions (970) 241-8181

About the Authors

Chafika & James Landers

Facebook, Twitter, YouTube

We are a women-led business. My husband James and I have been in the real estate business for 35+ years in both residential and commercial.

That's why we understand the challenges that can happen 1st hand and how we can help you get things back to normal.

We are affiliated with: ASBO, EPA Lead-Safe Certified Firm, Institute of Inspection, Cleaning & Restoration Certification.

Certifications: AMRT - Applied Microbial Remediation Technician, ASD -Applied Structural Drying Technician, CCT -Carpet Cleaning Technician, ECTP -Employee Certification Training Program, FSRT -Fire & Smoke Damage Restoration Technician, HST - Health and safety Technician, OCT -Odor Control Technician, RRRP -Lead-Based Paint Activities and Renovation, WRT -Water Damage Restoration Technician, IICRC Certified Firm

SERVPRO of Summit, Lake, Park & Eagle Counties
P: (970) 949-3235

140 Metcalf Road, Unit 6
Avon, CO 81620

We are prepared to tackle any type of damage from storms, fire or other emergencies

2/24/2021 (Permalink)

Inside SERPRO truck filled with cleaning equipment We are always prepared... 24/7/365

At SERVPRO we take your restoration needs seriously, which is why we strive to be experts in the industry.

We know that the Aspen weather can bring many challenges and all of our team members receive the latest training in restoration and mitigation techniques.

We are prepared to tackle any type of damage from storms, fire or other emergencies

We take our training seriously because our name is on the line with every job we do. 

Every team member undergoes training and receives Institute of Inspection Cleaning and Restoration Certification (IICRC). 

The IICRC sets the standards for the cleaning and restoration industries and their intensive training covers every angle of the business including water restoration, fire restoration, mold remediation and carpet and upholstery cleaning.

SERVPRO also offers a range of in-house training for all employees, from employee certification to a 15-day, hands-on franchise training course at the SERVPRO corporate training facility.

The company also encourages continuing education with a variety of web-based programs designed to keep our technicians and office staff up to date on the latest innovations in the industry.  

With extraordinary dedication and training as well as the latest in equipment and techniques, SERVPRO is the name you can trust for all of your restoration needs.

We’re available 24 hours a day and we’re prepared to respond faster to any disaster so that you can get the help you need when you need it most

When disaster strikes, don’t feel as if you have to go it alone. Call the industry experts in restoration and mitigation and breathe easier knowing that your home or business is in the best possible hands.

SERVPRO is Available Around the Clock to Help you Restore your Colorado Mountain Home After a Fire.

12/1/2020 (Permalink)

Fire Loss SERVPRO is Available Around the Clock to Help you Restore your Colorado Mountain Home After a Fire.

Most homeowners in The Colorado High Rockies know that restoring their home after a fire takes time. The flames, smoke, and extinguishing agents left behind by the fire and first responders can leave your home in disarray. Do not let the mess intimidate you; instead, call a company certified to handle these situations.

Only a professional group can help mitigate your loss as it helps you salvage, remove, and restore your home and your personal belongings.

For our Colorado High Rockies neighbors, fire damage restoration is a phone call away. Our SERVPRO team is available around the clock because we recognize that emergencies happen day and night. Our Green Fleet is ready to spring into action, assess the incident's impact, and create an action plan for your home. Our goal is to erase this disruption from your life by doing a conscientious and thorough job of restoring your home.

How do I decide what to keep and what to toss after a fire?

Looking at the soot sitting on your furniture, books, and decor may leave a hopeless feeling in your heart, but don't jump to conclusions until you consult our SERVPRO experts. At its fingertips, our team has different options to restore documents, electronics, and flooring, among others. Fires also leave behind an acrid smell, which our team can address as well. At the core of our restoration process, we focus on the following-

Use of chemical agents to loosen soot and dirt while protecting the surface itself. Once the process of emulsion occurs, removing debris becomes easier.

Use deodorizing agents to neutralize and kill any smell molecules lingering in your home, including those that traveled through your ventilation system.

Use of extraction equipment to remove any remaining water used to extinguish the fire.

Our team at SERVPRO of Grand Junction is looking out for you when you need it the most. Call us at (970) 241-8181 when disaster strikes and lets us leave your home, "Like it never even happened." 

Sewage Backups? Call SERVPRO

12/1/2020 (Permalink)

Sewage Backup - image of employee in PPE Sewage Backups? Call SERVPRO

Sewer backups obviously are a situation we all would like to avoid, yet it can hit at any time. When it does hit, you would agree it is a true and definite emergency since the water may contain viruses, bacteria, and other microbes. Our team of professionals has specialized training and equipment to quickly and safely clean sewage backups.

Water damage is classified by Category, depending on the level of contamination, and how it is handled is based on the specific classification.

There are three classifications for a water loss:

Category 1: "Clean Water"

Category 1 water is from a clean source like a broken water supply line or leaking faucet. If not treated quickly, this water can turn into category 2 or 3, depending on the length of time, temperature, and contact with surrounding contaminants.

Category 2: "Gray Water"

Category 2 water is contaminated. Examples include washing machine overflow, toilet overflow with some urine but no feces, or dishwasher overflow.

  • May contain bacteria and viruses.
  • Can quickly degrade into category 3 if left untreated

Category 3: "Black Water"

Category 3 water is grossly contaminated, and any contact should be avoided. Examples include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.

  • May contain untreated sewage, harsh chemicals, and microbes
  • Water from flooding rivers or sewer backup

24 Hour Emergency Service

Water contaminated with sewage backup should be considered an emergency and dealt with as quickly as possible. Our team of certified SERVPRO heroes is available day or night and ready for any size disaster. 

Categories of Water Damage

12/1/2020 (Permalink)

Types of Water Loss Categories of Water Damage

Not all water is the same when it comes to water damage in the home or office. Water and moisture can significantly affect drywall, plaster, weakening beams and supports, rusting metal surfaces, and more if untreated. SERVPRO of Grand Junction is professionally trained to meet IICRC standards to properly assess and devise the best plan for restoration of any water damage category.

Category 1 – Clean Water

As its name states, this category is from a clean source such as faucets, toilet tanks, or drinking fountains. This is the lowest and easiest type to deal with by drying out any affected material if untreated category 1 water can quickly downgrade.

Category 2 – Gray Water

Greywater has a level of contaminants that can cause illness or discomfort if ingested. Sources of greywater include a washing machine, flush from sink drains, and toilet overflow with some urine but do not contain feces. Clean up from gray water requires additional steps, including containment of the affected area and removal of materials that present moisture or damage. Category 2 can downgrade to Category 3 if left untreated.

Category 3 – Black Water

As the name suggests, black water is the worst classification and is grossly contaminated. This water can cause severe illness or death if ingested. Sources of black water include sewer backup, flooding from rivers or streams, toilet overflow with feces, and stagnant liquid that has begun to support bacterial growth. Blackwater should always be avoided. Never try to clean up black water on your own as it can cause severe illness! Clean up from Category 3 water requires a measure of safety precautions for all those involved. This includes containment of the affected area and hazmat suits to protect the technicians from removing contaminated materials. Blackwater, therefore, is the hardest to deal with and the most costly.

Commercial Mitigation

12/1/2020 (Permalink)

Sprinkler systems can be a common source of water damage in commercial facilities. While their benefits far outweigh their cons, both properly and improperly working sprinkler systems can contribute to a flooded facility. In this case, a fire in an adjacent building caused the sprinkler system in this building to go off over the weekend. The sprinkler shut-off was eventually found, but not until the damage had affected the facility's 36,000 sq ft. If this was your facility, what would you do?

Choose a Trained Professional

When your facility is affected, it is important to call a commercial drying specialist such as SERVPRO of Grand Junction; we understand that every hour closed leads to an hour lost of productivity and potential revenue. Commercial damage restoration produces unique challenges, so it is imperative to choose a trained professional with a proven track record. 

At SERVPRO of Grand Junction, we will respond immediately to your damage regardless of size or scope. When your facility is affected, no job is too big or too small. 

Different Types of Storm Damage

12/1/2020 (Permalink)

Storm Damage Different Types of Storm Damage

There are several types of storm damage, including wind, flooding, or even fire. Flooding can cause extensive amounts of damage to your home, and lightning can create fires, while high winds can cause many issues to your home structure.

The damage which results from extremely high winds is quite easy to see most of the time. Nowadays, roof shingles are designed better than their predecessors regarding their resistance to wind and ever-increasing knowledge and standards. There are many times little can be done to prevent damage by the wind in very extreme conditions. Wind-damaged roofs usually appear to be affected only in certain spots. The room's edges or perimeter are affected by high winds easily since the edge of a roof is quite prone to lifting.

Round dings in metal are clear signs of hail damage. Determining whether your roof has suffered damage from a hail storm, however, could be a bit more challenging. After hail hits the roof, it knocks off the protective granules where the hail has hit, and these areas of damage are the sources of leaks in the roof in the future if it is not fixed within a few years.

Snow causes most of its damage from its weight, which immensely increases when ice, rain, and sleet are added to it. On an average-sized roof, two feet of snow can weigh the equivalent of thirty-eight thousand pounds or nineteen tons. The obvious sign many times that a roof is about to fail is if it is sagging.

The functionality of many gutter and roof systems is affected by the temperatures that fluctuate, making the snow melt then refreeze on the edge of the roof. This makes a dam which the water cannot pass through, meaning that as more snow melts off the roof and trickles down, it gets blocked by an ice dam and makes a puddle. Since roofs were not made to handle standing water, especially as the water line and growing puddle move up the roof, the water can seep through small openings in the roof into your home or attic.

Rain and Flood Damage
Water running out of a typical water drainage basin due to overflowing from a storm can wreak havoc on your property. Streams, creeks, rivers or lakes that overflow, flash floods, a storm surge, or a tsunami are all examples of possible flood damage.

Flooding can cause damage to your property, including your foundation and drywall damage. Most of the time, the drywall will need to be removed and replaced. The flooding can also cause mold to grow on the property due to standing or hidden water, such as inside the walls. This should be taken care of as soon as possible, usually by a professional storm damage remediation company, as mold can cause health effects to you and your family.

Call an Expert
At the first sign of damage, contact a professional storm damage restoration company. We use specialized equipment and technology to tackle any storm damage to your property. We will be able to restore your property to normal.

Contact SERVPRO of Grand Junction to restore your commercial or residential storm damage "Like it never even happened."

Thunderstorm Preparation

9/15/2020 (Permalink)

Knowing when a thunderstorm is on its way is very key when protecting your home from any damage.  There are a few things to look out for whether it be from water damage or fire damage, or structural damage.  Most people know to batten down the hatches on your patio or deck when we see windy, stormy weather coming, so here are some tips to check off when going around the house.  

  • Unplug appliances and electronic equipment when not in use.
  • Remove dead or overhanging tree branches that could fall on your house if the tree is struck by lightning.
  • Avoid taking a bath or shower, or running water for any other purpose. Metal pipes and plumbing can conduct electricity if struck by lightning.
  • Turn off the air conditioner. Power surges from lightning can overload the compressor, resulting in a costly repair job.
  • Draw blinds and shades over windows. If windows break due to objects blown by the wind or large hail, the shades will help prevent the glass from shattering into your home.
  • Flood proof your home by making the foundation watertight with concrete.  

Completing these tasks will help save you costly expenses if storm damage hits the Grand Junction area.  Call us at 970-241-8181 if you ever need our services!

24/7 Fire Damage Company

8/11/2020 (Permalink)

In the course of your day-to-day operations at work, you may not think much about what you would do in case of a fire. Of course, if this terrible ordeal were to occur, would you know what processes to follow to ensure safety and recovery? Develop a fire restoration plan today so a fire won’t derail your Grand Junction business.

Initial Considerations

Your first response to a fire should be the safety and welfare of your employees. You then need to contact the appropriate people to aid in putting out the fire and taking care of the aftermath.

  • Contact 911 and report the fire.
  • Implement your emergency plan and get everyone out of the building.
  • Call your fire insurance company.
  • Contact a professional fire restoration company to help get your building back to working condition.

Stay Away

As tempting as it may be, you should never re-enter your office building during or after a fire. Nothing inside is more important than your own life. Crews can salvage many items, and you can replace other equipment. Touching damaged materials can make things worse or cause injury or harm.

Work With Your Insurance Company

Hopefully, your organization has reliable fire insurance to cover the damages from the fire. This coverage should take care of fire damage, even if the fire started in a neighboring building. Your insurance representative will walk through the area and will make note of the extent of the damage and what losses you have incurred.

The Experts on the Scene

An experienced, skilled restoration company will come to your rescue to ensure you can safely return to work. The team will use high-powered equipment to do smoke cleaning and to sanitize all affected areas of the building. Stay in communication with the company so you know what completion timelines look like.

Fire restoration is a thorough process when you work with a reputable group of professionals. If you follow these guidelines, you can have peace of mind during an otherwise traumatic ordeal.


8/11/2020 (Permalink)

Being storm-ready is an important part of owning a SERVPRO franchise. We know that disaster can strike anytime and anywhere without any notice. We have survived disastrous storms in our own service area and with the help of SERVPRO Large Loss and Disaster Recovery teams, no job is too big or too small for us to handle. Our entire staff stands ready at any time to respond to these types of disasters. And whether an employee is boots on the ground in the disaster recovery area or still here back at home, we all support each other and our neighbors in helping put communities back together. When we do respond to storm jobs across state lines, we do so representing the SERVPRO brand proudly with trained, IICRC certified technicians, experience, and big hearts to do what needs to be done quickly, efficiently, and compassionately. We hope that you never experience this type of loss but we know just what to do if it happens to you.